Privacy Policy
ALL ABOUT YOU
Your data will only be used to better your experience and fulfill our contract with you
WE GOT YOUR BACK
We’ll protect your data like it’s our own
NO BS
We’ll tell it to you straight in language that’s easy to understand
FULL CONTROL
Your data, your preferences – you control what and how you hear from us
AS NEEDED
Your info wont just sit around – if we don’t need it we’ll delete it
BOTTOM LINE
We respect your right to privacy at Holopunk! It’s important to us that you know how we collect and use your data, and that you know that your data will only be used to provide you with a better shopping experience
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Website Visitors
Like most website operators, HOLOPUNK collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Shopify purpose in collecting non-personally identifying information is to better understand how HOLOPUNK visitors use its website. From time to time, HOLOPUNK may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
HOLOPUNK also collects potentially personally-identifying information like Internet Protocol (IP) addresses. HOLOPUNK does not use IP addresses to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.
Gathering of Personally-Identifying Information
Certain visitors to HOLOPUNK choose to interact with HOLOPUNK in ways that require HOLOPUNK to gather personally-identifying information. The amount and type of information that HOLOPUNK gathers depends on the nature of the interaction.
In each case, HOLOPUNK collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with HOLOPUNK. Shopify does not disclose personally-identifying information other than as described below.
All of the information that is collected on HOLOPUNK will be handled in accordance with GDPR legislation.
Protection of Certain Personally-Identifying Information
HOLOPUNK discloses potentially personally-identifying and personally-identifying information only to those of project administrators, employees, contractors, and affiliated organizations that need to know that information in order to process it on HOLOPUNK behalf or to provide services available through HOLOPUNK, and that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using HOLOPUNK, you consent to the transfer of such information to them.
HOLOPUNK will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to project administrators, employees, contractors, and affiliated organizations, as described above, HOLOPUNK discloses potentially personally-identifying and personally-identifying information only when required to do so by law, if you give permission to have your information shared, or when HOLOPUNK believes in good faith that disclosure is reasonably necessary to protect the property or rights of HOLOPUNK, third parties, or the public at large.
If you have supplied your email address to HOLOPUNK, HOLOPUNK may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with HOLOPUNK and our products. We primarily use our website to communicate this type of information, so we expect to keep this type of email to a minimum.
If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. HOLOPUNK takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.
Use of personal information
We use the information you provide to register for an account, attend our events, receive newsletters or use certain other services.
We will not sell or lease your personal information to third parties unless we have your permission or are required by law to do so.
We would like to send you email marketing communication which may be of interest to you from time to time. If you have consented to marketing, you may opt out later.
You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click on the unsubscribe link at the bottom of the email.
Legal grounds for processing personal information
We rely on one or more of the following processing conditions:
• our legitimate interests in the effective delivery of information and services to you;
• explicit consent that you have given;
• legal obligations.
Access to data
You have the right to request a copy of the information we hold about you. If you would like a copy of some or all your personal information, please contact us.
Retention of personal information
We will retain your personal information on our systems only for as long as we need to. We keep contact information (such as mailing list information) until a user unsubscribes or requests that we delete that information from our systems. If you choose to unsubscribe from a mailing list, we may keep certain limited information about you so that we may honor your request.
Third Party Links
Our website may contain links to other websites provided by third parties not under our control. When following a link and providing information to a 3rd-party website, please be aware that we are not responsible for the data provided to that third party. This privacy policy only applies to the websites listed at the beginning of this document, so when you visit other websites, even when you click on a link posted on HOLOPUNK, you should read their own privacy policies.
Cookies
Additionally, information about how you use our website is collected automatically using “cookies”. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
Privacy Policy Changes
Although most changes are likely to be minor, HOLOPUNK may change its Privacy Policy from time to time, and at HOLOPUNK sole discretion. HOLOPUNK encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Contact
Please contact us if you have any questions about our privacy policy or information we hold about you.
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TERMS & CONDITIONS
Prices
All prices on our site are inclusive of VAT, in accordance with applicable law. If an order is to be sent to a delivery address outside the EU, VAT will be deducted on the payment page. Please note that if an order is shipped to a country outside the EU, import duties and taxes may apply. You are responsible for the payment of such import duties and taxes.
Ordering
When we have received an order from you, we will send an electronic confirmation via email. When we have finished processing your order, you will receive confirmation of it.
Return
- Items must be unworn and unwashed with their original packaging and tags
- Shoes must be tried on indoors and free of dirt, scuffs and wear
- Pierced jewelry, cosmetics, sex toys and other beauty products with broken seals or packaging removed will not be accepted
- Intimates, swimwear and bodysuits without their lining will not be accepted
If you want to do a return please contact us at contact@holopunk.com with order number.
Payment
We use secure card payments on our site. We accept most common option of payment; Visa and Master Card. Our website uses HTTPS and is SSL encrypted. At HOLOPUNK we do not handle any bank or credit card numbers ourselves.
Delivery
Our goal is to always deliver as quickly as possible. We offer free delivery worldwide. Delivery time depends on the product and country you reside in with a usal delivery time ranging from 7 to 24 days.
Please note that estimated delivery time is a calculation and the time may vary depending on external factors that HOLOPUNK cannot control.
Product information
HOLOPUNK reserves itself against possible products being sold out, any image or text errors presented on our website, such as errors in product description or technical specification, prices or price adjustments and faulty information about warehouse status for products. We retain the right to correct any such errors and change or update information at any time. If a faulty price has been presented for a product you have ordered, we will contact you with the new information and await your confirmation before proceeding with the order. All images on this website should be viewed as illustrations. Such illustrations can’t be guaranteed to correspond to identical appearance. The quality of the images varies depending on the unit you are using.
Force Majeur
HOLOPUNK shall be exempted from liability and other penalties caused by circumstances beyond his own control. Examples of this are presented in, but are not limited to, the following list: in the event of war, war-like event, revolution, new / amended legislation, insurgency, government action, government intervention, strike, lockout, blockade, fires, poor transport and weather conditions, natural disaster or similar events, technical problems or faults in electricity / telecommunications / data connections or other communications resulting in failure or delay of delivery from suppliers.
Changes to terms and conditions
HOLOPUNK reserves the right to make changes to these general terms and conditions. This can happen at any time. Therefore, we urge you to visit this page regularly to keep you updated on the content of our terms and conditions.